Privacy Policy

At https://home-renovators.hotscoop.net (hereafter referred to as ‘the Company’ or ‘we’), your privacy and data security are of utmost importance. This Privacy Policy provides a detailed account of how we manage personal data, in alignment with various privacy laws including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec’s Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

This policy is in effect for all interactions with our website, applications, services, and products. It’s important to be aware that this policy does not apply to external platforms, applications, products, or services accessible from links on our platform, each with their own privacy practices.

Our Privacy Policy covers data processing activities during:

  • Your use of our applications and services as a registered user
  • Visiting any websites linked to this Privacy Statement
  • Engaging with communications from us, including newsletters, emails, phone calls, or text messages/SMS

We collect a variety of personal data in different ways, including but not limited to:

  • Information related to your account setup and management
  • Details required for payment processing
  • Financial records as pertinent to our services
  • Transaction history and purchase details
  • Identifiers unique to mobile devices
  • Data indicating your location
  • Feedback provided through various channels
  • Social media information, where applicable
  • Information about the products you use or inquire about

This data may be gathered from user interactions, automated technologies we employ, and third parties whose privacy policies govern their data handling practices.

Our website uses cookies to enhance user experience and for tracking visits and usage patterns through analytics. These cookies are categorized as Strictly Necessary, Preference, and Analytics. Users have the option to manage or disable non-essential cookies via our dedicated Cookie Manager tool.

We maintain data retention policies in accordance with legal requirements and the original purpose of collection. Once the purpose is fulfilled and where no lawful basis exists for continued retention, we take steps to delete or anonymize the data.

To safeguard your personal data, we implement a range of organizational and technical security measures. These include secure communication protocols and partnerships with third-party vendors who are committed to protecting your information.

We recognize the importance of protecting children’s privacy. Our services are not directed at individuals under 18 years of age, and we do not knowingly collect data from children in this age group without verifiable parental consent.

As a user, you have several rights under the privacy laws that apply to you, depending on your jurisdiction. These may include rights to access, rectify, delete, or restrict the processing of your personal data, as well as rights to data portability, object to processing, non-discrimination, and the ability to file appeals or complaints, and withdraw consent at any time. To exercise these rights, please reach out to our privacy team.

Our Privacy Policy is subject to change. Any updates will be communicated through an announcement on our website.

For privacy inquiries, to unsubscribe from communications, or for assistance with data-related matters, you can contact our privacy team at [email protected] or via written correspondence to the address provided on our website.